Expert Care.

Reliable Results.

Every time.

PRECISION SERVICE    |   TRUSTED SUPPORT    |    PEACE OF MIND

Complete Ultrasound Service & Support

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Preventive Maintenance

Keep your equipment performing reliably with routine inspection, testing, cleaning and documented maintenance.

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Repair & Service

From intermittent issues to equipment failures, we’ll diagnose the problem and work to get your system back in service quickly.

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Technical Support

Have a question or equipment issue? Get responsive support from someone who understands ultrasound equipment.

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Service Without the Runaround.

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Responsive Support

Direct communication
when you need help.

We make ultrasound service simple with responsive support, experienced technicians, and clear communication.

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Experienced Technicians

Knowledgeable ultrasound equipment service and troubleshooting.

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Clear Communication

Know what we’re doing,
why we’re doing it, and
what it will cost.

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Long-Term Support

We’re interested in keeping your equipment running—not just completing one service call.

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Preventive
Maintenance

Protect Your Equipment. Protect Your Patients.

Routine preventive maintenance helps ensure peak performance, extend the life of your ultrasound system, and minimize unexpected downtime.

Why Preventive Maintenance Matters

Proactive care reduces the risk of costly repairs, ensures image quality, and helps your system perform reliably—day after day.

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EXTEND EQUIPMENT LIFE
Regular maintenance helps maximize the lifespan of your ultrasound system.

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REDUCE DOWNTIME
Identify issues early and avoid unexpected service disruptions.

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MAINTAIN IMAGE QUALITY
Ensure consistent, reliable performance for accurate diagnostic imaging.

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LOWER TOTAL COST
Preventive care helps reduce the risk of major repairs and replacement costs.

What’s Included in
Our PM Service

Our Comprehensive PM process follows manufacturer guidelines and industry best practices.

✓ System Inspection & Performance Testing
✓ Image Quality Evaluation
✓ Transducer Inspection & Testing
✓ Electrical Safety Testing
✓ System Cleaning

✓ Mechanical Inspection
✓ Peripheral & Accessory Inspection
✓ Cooling & Ventilation Inspection
✓ Software & System Review
✓ Complete PM Documentation
✓ Service Recommendations

Every PM includes a detailed service report for your equipment records.

ULTRASOUND REPAIR

When Something
Goes Wrong,
We’re Here.

Equipment problems can disrupt your schedule and your patients. Tidal Point Imaging provides troubleshooting and repair services designed to identify the problem and get your equipment operational again.

  • System Errors

  • Probe Problems

  • Peripheral Issues

  • Imaging Issues

  • Hardware Failures

  • Connectivity Issues

REQUEST A REPAIR

Not sure what’s wrong?
That’s okay. Tell us what you’re experiencing and
we’ll help determine the next step.

EQUIPMENT WE SERVICE

Service for the
Equipment You
Depend On.

We service a wide range of ultrasound systems from leading manufacturers.

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  • System Errors

  • Probe Problems

  • Peripheral Issues

  • Imaging Issues

  • Hardware Failures

  • Connectivity Issues

ASK ABOUT YOUR SYSTEM

Don’t see your system listed? Contact us to discuss your equipment and service needs.